At Muscleooze, we strive to provide high-quality products and exceptional service. Please carefully review our Return & Refund Policy:
1. Returns
We do not accept returns for any products once the order has been placed and dispatched. We recommend checking all details carefully before placing your order.
2. Refunds
As we do not accept returns, refunds are only issued under special circumstances, such as receiving a damaged or incorrect product. If this happens, please contact our customer support team within 24 hours of receiving your order.
To request a refund for a damaged or incorrect product:
- Contact us at [support@muscleoo.com] with your order number and a description of the issue.
- Provide a photo of the damaged or incorrect product.
Once the issue is reviewed and verified, a refund will be processed to your original payment method within 5–7 business days.
3. Exchange Policy
We do not offer exchanges. If you need a different product, we recommend placing a new order.
4. Non-Refundable Items
Please note that some items, including but not limited to, opened or used products, gift cards, and personal care items, are non-refundable.
If you have any questions regarding our Return & Refund Policy, please feel free to reach out to our customer support team. We’re happy to assist you!
Contact Information:
Email: [support@muscleooze.com]
Thank you for shopping with us!